Acrossit.

Practice knowledge, on tap

Every question a practice manager has. Answered.

Acrossit sits on top of a purpose built, AI managed knowledge system to support GP practice managers: 444 pages of Australian general practice obligations, built from 325 primary sources, each claim traced to its instrument.

Ask Acrossit

Free · No login · Cites its sources

What it knows

The whole job, minus the medicine.

01 Legal and regulatory Health Insurance Act, Fair Work, TGA, payroll tax instruments.
02 Medicare and government programs MyMedicare, BBPIP, PIP, WIP, MBS items. Where the money comes from.
03 Accreditation and standards RACGP standards, ACSQHC, the visit itself. Evidence, not intention.
04 Contractor and agreement management Service agreements, classifications, restraints. Who owns what when someone leaves.
05 Patient management and clinical compliance Privacy, records, clinical governance. Contained and flagged, never clinical advice.
06 Technology and data Clinical software, My Health Record, eScripts, security. The system you meant to check.
07 HR and workforce Rosters, awards, supervision, recruitment, retention. The hard part.
08 Business and financial operations Practice economics, fee structures, the numbers that decide things.
09 Day-to-day operations Recalls, triage, appointment books, referral loops. The machinery that makes Monday bearable.
10 Leadership and people Managing up, managing conflict, being the calm one.

Ask Acrossit

It answers from the knowledge system. When it doesn't know, it says so.

Ask your question, get an answer drawn from the knowledge system with the instrument cited. If the system doesn't cover it, it'll say that rather than guess. Where something might have changed recently, it flags the date. Where you need a qualified human, it points you there.

You might ask

What do I need in place before an accreditation visit? How do I write a recall process that actually survives a busy Monday? What does MyMedicare registration change about how I report? What supervision does a non-VR GP need when billing?

How we built it

We read the turgid parts so you don't have to.

What it is

The knowledge system is a dated, jurisdiction-aware register of what Australian general practice obligations actually say. 325 primary sources: the Health Insurance Act, Fair Work instruments, RACGP standards, Medicare program rules. Each claim traces to its instrument. Each page carries a Current-as-at date and a Watch line for what's in flux.

How AI was used

AI did the reading. It scope-read the 288-page guideline and the two-volume TGA Act in single sittings, structured 444 pages, and kept every cross-reference provable. Humans governed every decision that could make a page misleading: seven full QA passes, a pitfalls register, and one documented incident where a correction pass stopped everything, ground-truthed the files, and fixed the record. That incident is in the register, in writing, because that's what checking your work looks like.

Why not just ask ChatGPT

You could ask ChatGPT. It will answer confidently, and it may invent a legislation instrument number, quote a threshold from two years ago, or average eight jurisdictions into one tidy fiction. The knowledge system only answers from sources it can name, dates what it knows, and publishes the list of what it doesn't know yet: 327 known gaps, by name, for anyone to check.

Who it's for

It's built for the practice manager who's also the receptionist, the HR department and the IT desk, in a town where you can't just hire another one. You shouldn't need years of education or a quiet afternoon with the Health Insurance Act to get a straight answer. That's the whole point.

See what we don't know yet →
"I don't get flustered. I get answers."
Acrossit, on accreditation